By: Lauren

Lauren — Sat, 28 Nov 2009 15:15:13 +0000

I did not buy a Samsung LCD after my experience with my last Samsung HDTV. I agree with everything James wrote. The tv was less than 4 years old and customer service did NOTHING to help us. They pretty much said too bad because it is no longer under warrenty. I guess they make them so they last just long enough to outlast the warrenty. I didn’t care if they had the best prices and the clearest picture when I was shopping for a new tv. I went with a Sharp this time. Hopefully it is better than the Samsung.

By: James

James — Wed, 15 Jul 2009 19:00:50 +0000

Thinking of buying a Samsung HDTV? Don’t do it – unless you want a very large, expensive paper weight and like being tortured by “customer support” personnel. I purchased a Samsung 46” LCD HDTV and after two and a half years, it suffered a catastrophic “panel” failure, rendering the TV useless. The assessment of the repair shop to which Samsung directed me was that the cost of repair would exceed replacement its cost. Being beyond the Samsung one-year warranty period, the Samsung authorized repair shop could do nothing but suggest I contact Samsung for assistance in replacing the set given its young age and enormity of the repair. So I got in touch with Samsung’s “Executive Customer Relations” department (an oxymoron for a group of morons), who gave me the runaround for a month, promising call backs that were never (and I mean not once) made. I have finally given up, and by posting my story, hope to save you from a similar fate. Seriously – stay away from Samsung HDTVs. They are crap. And their customer support is worthless.

Comments on: Samsung LN46A750 Review: 46-inch LCD HDTV

By: Lauren

By: James