http://www.youreviewelectronics.com/reviews/lcd-tv-reviews/samsung-ln46a650-review-2/ HDTV and Electronics Reviews - Guides to LCD, Plasma, Projection and other Technologies Tue, 10 Nov 2009 03:50:36 -0800 hourly 1 http://www.youreviewelectronics.com/reviews/lcd-tv-reviews/samsung-ln46a650-review-2/comment-page-1/#comment-923 James Wed, 15 Jul 2009 18:59:47 +0000 http://www.youreviewelectronics.com/?p=552#comment-923 Thinking of buying a Samsung HDTV? Don’t do it – unless you want a very large, expensive paper weight and like being tortured by “customer support” personnel. I purchased a Samsung 46” LCD HDTV and after two and a half years, it suffered a catastrophic “panel” failure, rendering the TV useless. The assessment of the repair shop to which Samsung directed me was that the cost of repair would exceed replacement its cost. Being beyond the Samsung one-year warranty period, the Samsung authorized repair shop could do nothing but suggest I contact Samsung for assistance in replacing the set given its young age and enormity of the repair. So I got in touch with Samsung’s “Executive Customer Relations” department (an oxymoron for a group of morons), who gave me the runaround for a month, promising call backs that were never (and I mean not once) made. I have finally given up, and by posting my story, hope to save you from a similar fate. Seriously – stay away from Samsung HDTVs. They are crap. And their customer support is worthless. Thinking of buying a Samsung HDTV? Don’t do it – unless you want a very large, expensive paper weight and like being tortured by “customer support” personnel. I purchased a Samsung 46” LCD HDTV and after two and a half years, it suffered a catastrophic “panel” failure, rendering the TV useless. The assessment of the repair shop to which Samsung directed me was that the cost of repair would exceed replacement its cost. Being beyond the Samsung one-year warranty period, the Samsung authorized repair shop could do nothing but suggest I contact Samsung for assistance in replacing the set given its young age and enormity of the repair. So I got in touch with Samsung’s “Executive Customer Relations” department (an oxymoron for a group of morons), who gave me the runaround for a month, promising call backs that were never (and I mean not once) made. I have finally given up, and by posting my story, hope to save you from a similar fate. Seriously – stay away from Samsung HDTVs. They are crap. And their customer support is worthless.

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