Comments on: Polaroid 3211-TLXB Review – 32 inch LCD HDTV

By: Netriia

Netriia — Thu, 29 Dec 2011 22:21:24 +0000

SAME STORY, DIFFERENT DAY. PURCHASE MY TV NOV 2007 AND THE SCREEN WENT BLANK LAST NIGHT. EMAILED WALMART AND ALL THEY SAID WAS SORRY. WALMART SHOULD BE HELD RESPONSIBLE FOR PURCHASING AND SELLING AN UNRELIABLE PRODUCT. EVERYONE SEND YOUR STORY AND DEMAND A REFUND TO HELP@WALMART.COM

By: Michael

Michael — Sat, 22 Jan 2011 17:04:22 +0000

Same thing for me with the 30 inch HDTV, bought it at Wal-Mart summer 2008 and the screen went blank this week

By: David

David — Wed, 12 Jan 2011 14:03:19 +0000

Thanks polariod! You have made me realize that you can sell s**t and get by with it! I’m newly married with a two year old. Yeah your tv was cheaper and thought that it would be best to save the money for my sons needs! 4 months after warranty was out so was my disposable TV? From what I’ve read if you got at least 24months of it working you made a great purchase!WOW what guilty! Your no different than a thief, drug dealer or a con man! Just taking peoples money and not caring! And it will come back on you!I’m not referring to the common working man for polariod, but the million dollar bonus man. An walmart if you sell a product, stock them on your shelves you should back that product! Super K an Super Target, an Lowes I know they back what they sell!

By: Kelly

Kelly — Sat, 08 Jan 2011 18:37:41 +0000

We have a 47 inch bought three years ago. The first one we had went black but still had sound (this was 3 months after buying it) traded it for another brand new one, it’s been fine up until now. All the dark colors have green squigglys in it. It’s nuts. Polaroid sucks and we will NEVER buy another product from them EVER.

By: Shamim

Shamim — Thu, 09 Dec 2010 03:59:15 +0000

I have a Polaroid model 3211 TLXB TV has sound but no picture, bought it about a year and half. I was trying to see if any one has any solution but it sounds like none other then dissatisfied customer.

Anyway, this is it, never ever I am going to buy anything made by polaroid. And I am going to mail to evry one in my mailing list know about polaroid crap!

By: Kim Fielder

Kim Fielder — Sun, 14 Nov 2010 04:38:02 +0000

Purchased 32 inch tv from Walmart in 2007. Suddenly one day about a year after purchased the DVD player did not work though EVERY time you turn it on, it pretends to attempt to work. Now October 30, 2010 we had the TV on it was working fine. Left the room and turned the tv off. Came back about an hour later and turned on the TV you could barely see the word poloroid even come on and there was a brief time of some brightness but within a minute the entire screen was black. Each time you turned it on it was the same thing. I called the number on the warranty paperwork knowing it was out of warranty. That number kept reporting it was disconnected. Used the Poloroid digital camera number and was able to get to the TV customer service area. After speaking to numerous cs reps who basically had me take most of the TV apart looking for some number on the TV that was not there. Then they determined which part I would need based off the color of the connections located in the power box (inside the TV after I removed it). I agreed to the 222 cost to get the part because of course it was out of warranty. They assured me the part would go out the next business day. I got confirmations in my email. They charged my debit card on 11/1/2010. There is a 100 refundable core deposit which they claim will be returned to me if I return the part at my cost to them within 30 days. After two weeks and no part, I called them to see where my part was. I got a very rude man named Eric who basically said they didn’t know what part to send me. They had apparently left some sort of message (probably using IP voiceover phone systems) we got some very quiet garbled message the day after they charged my account which we could not even tell was them-still aren’t sure. Eric claims they left us a message. Whatever. So here we are 11/13/10 and I have called to see where my part is. The warehouse is closed on Saturday. I tell him that shouldn’t matter because this was ordered and charged against my account two weeks ago. I want the tracking number to find out where my part is. He says he will check to see if the part went out and will speak to his supervisor. He comes back on the line and tells me the part is shipping out on Monday and should arrive in a week or so. Of course I go balistic and say what do you mean it hasn’t even gone out yet. His comment well we didn’t want to send the wrong part because then you would be dissatisfied-I said like I am now you mean. I tell him I want to speak to his supervisor. He tells me to hold. Then he comes back after I have been holding 5 minutes or so and tells me there is no supervisor there today. What do you mean, you verified with the supervisor that this part is shipping on Monday so how can you now say there is no supervisor. He says well what do you want me to do. I tell him I want the part shipped priority at their expense as I have been waiting over two weeks for a part promised in 7 to 10 days (according to Cheryl will likely arrive way before then). He tells me they cannot ship priority because they don’t have that kind of accound with UPS. I tell him that is bull and ask again to speak to the supervisor. He says oh you want to speak to the supervisor ok, I will get him. I hold 5 to 10 minutes longer. Eventually Eric comes back and says the supervisor is not available. She is on a call queue and he cannot transfer me. I am beyond furious now. I go around and around with him about his supervisor who he has told me was a guy, then a girl, then not in today, then on a call, then her call queue was full and he could not transfer my call. I tell him in no uncertain terms I want a call back. He says he will forward the message and the supervisor will get back to me when she is available. NO ONE EVER CALLED BACK! To make this situation even more sick…we purchased a 19 inch poloroid tv for our daughter for her 19th birthday 1.5 years ago. It does not work will not power up and they have told her there is nothing they can do for her (it has been broken for nearly a year). Since she lives in another state I cannot handle this for her because no doubt the entire TV must be taken apart to find some part number that does not exist. The crap this Eric told me about the call queue is BS. I have been in charge of our phone team at work for 7 yrs. We have a call queue system and there are unlimited numbers of calls that can be placed into ANY call queue system. Plus at any given time there should be a supervisor available so even if he or she left another supervisor should have been available.

By: verdell

verdell — Sat, 02 Oct 2010 18:44:55 +0000

i got mine from hd tv’s in giest indiana and i have had it for about 4 years and have had no problems

By: aaron

aaron — Sat, 21 Aug 2010 22:07:35 +0000

same problem as everyone i guess. this useless P.O.S. just keeps powering itself down when it receives a hdmi input signal. polaroid tried to high sell me on a power supply,200 bucks and change, but it appears to me that this is not the problem . it is located in the input component board . the hdmi signal itself seems to be triggering the shutdown .Anyway , one more household that will never buy anything bearing this brand EVER again.

By: Nick Agorastos

Nick Agorastos — Thu, 19 Aug 2010 20:23:29 +0000

Okay so I join the list of many that seem to have the same issue with this TV. Approx 8 months after buying the TV the DVD player quit working. Last week while my wife and daughter’s were watching a program the TV quit working. Less than to years old and I am told by the tech that it will cost me over two hundred dollars to have a part ship that MAY be the problem. If a car dealership had a known issue like this they would recall and fix the product for their customers. I will never buy a Polaroid product again

By: Wizard

Wizard — Sat, 07 Aug 2010 00:40:13 +0000

Apparently polaroid has some flaws and defects it needs to fix, HEY POLAROID are you listening? I know you must be aware of this and maybe you have been fixing these problems this year and seriously TV’s do not just last 6 months and break.